ITIL freelancers:
What the market really pays and wants.
Demand, rates and trends for ITIL – calculated from 307 real project and job postings of the last 90 days. No survey, no guesswork without data.
- Listings (90 d)
- 307
- Rank 38 of 531 skills
- Trend (90 d)
- ▲ 4 %
- Market share compared with the 90 days before. IT postings overall: ▲ 42 %
- Of which must-have
- 22 %
- Rated for 307 postings (AI analysis), otherwise “nice to have”
- Median hourly rate
- €85
- 36 data points, incl. converted salaries
- Remote possible
- 89 %
- 18 % fully remote · stated in 91 % of postings
In demand and stable.
ITIL is among the most in-demand skills, at rank 38 of 531. Its market share is stable (▲ 4 %).
What is ITIL – and why do companies hire ITIL freelancers?
ITIL is a comprehensive framework for IT service management that defines best practices and standardized processes for managing IT infrastructure and services. ITIL is used to organize IT operations in a structured manner, improve the quality of IT services, and optimize alignment between IT departments and business requirements. The framework addresses various aspects such as service delivery, Incident Management, and Problem Management, providing a holistic methodology for professional IT service management.
Organizations seek professionals with ITIL certification particularly for establishing or optimizing their IT service management processes. Typical tasks include implementing ITIL processes in existing IT organizations, training IT teams in ITIL methods, documenting and standardizing service processes, and monitoring compliance with ITIL best practices. Especially in larger enterprises with complex IT infrastructures, professionals with ITIL expertise are engaged to perform process improvements and increase the efficiency of IT service delivery.
The postings that mention ITIL fall into these types of project (share of the classified postings):
Typical roles
The roles hired most often are System Administrator (36 %), Project Manager (17 %), DevOps Engineer (14 %) and Consultant (12 %). Of the postings that state an experience level, 59 % explicitly ask for senior profiles.
Demand over the last 12 weeks
new listings per weekWeekly postings for ITIL are rising: from an average of 17 to 36 per week (+107 %). Volume is developing better than the IT market overall (▲ 42 %).
What do ITIL freelancers earn?
The median is €85 per hour. The middle 50 % of all figures lie between €74 and €95.
| Segment | Median | Middle 50 % | Data points |
|---|---|---|---|
| All figures | €85 | €74–95 | 36 |
| Senior | – | not enough data | 26 |
| Mid-level | – | not enough data | 8 |
| Partly remote | €84 | €73–95 | 34 |
| On site | – | not enough data | 1 |
Basis: 36 figures of the last 90 days – 12 hourly rates from postings and 24 converted annual salaries from job ads (salary ÷ 1,000). We do not show segments with fewer than 30 data points. Figures in CHF are not included.
Which skills ITIL is wanted with – and which ones pay off
ITSM appears in 23 % of ITIL postings.
Often named together
ITSM23 %(opens in new tab)Change Management21 %(opens in new tab)Microsoft 36519 %(opens in new tab)Stakeholder Management14 %(opens in new tab)Jira13 %(opens in new tab)Confluence13 %(opens in new tab)Project Management13 %(opens in new tab)Azure12 %(opens in new tab)Share of ITIL postings that also name the skill.Who wants ITIL – and under which conditions
Seniority
Senior dominates (59 %).
Stated in 99 % of listings
Industries
it_software dominates (69 %).
Stated in 75 % of listings
Contract type
Freelance dominates (62 %).
Stated in 100 % of listings
Workplace
Partly remote dominates (71 %). Anyone working fully remote only reaches 18 % of postings.
Stated in 91 % of listings
Regions (on site)
Frankfurt am Main leads (21 %).
Stated in 73 % of listings
Project language
German dominates (91 %).
Stated in 100 % of listings
Market dynamics: how contested is ITIL?
Who posts ITIL projects
Postings of the last 90 days.Current ITIL projects
- Do you fit? Check
- Do you fit? Check
- Do you fit? CheckFrankfurt · 90 % remote · 16.10.2026
- Do you fit? CheckZürich · on site · 15 months · sofort
- Do you fit? CheckHamburg · fully remote · 12.10.2026
- Do you fit? CheckLausanne · asap
Frequently asked questions about ITIL freelancing
How much does a ITIL freelancer earn per hour?
The median is currently €85 per hour, with the middle 50 % between €74 and €95.
How many ITIL projects are there right now?
In the last 90 days, 307 projects and jobs mentioning ITIL were posted. That is around 24 per week. The market share changed by ▲ 4 % compared with the previous quarter.
Is ITIL still in demand for freelancers?
ITIL ranks 38 of 531 skills.
Are ITIL projects possible remotely?
89 % of ITIL postings allow remote work. 18 % are fully remote.
Which skills should I learn as a ITIL freelancer?
ITSM (23 %), Change Management (21 %) and Microsoft 365 (19 %) are most often required together with ITIL. What actually pays off for your profile is shown by the free CV check.
Who posts ITIL projects?
The 6 most active recruiters account for 47 % of all ITIL postings of the last 90 days.
Methodology: We count IT postings of the last 90 days that mention ITIL. Projects posted several times that are detected as duplicates count once; postings without an assignable IT category are missing, so the figures are a lower bound. The trend compares the share of all IT postings with the 90 days before and only appears with enough comparison data. We do not show figures based on fewer than 30 data points. The rating “must have” or “nice to have” comes from an AI analysis of the posting texts. Hourly rates come from postings and from annual salaries in job ads that we convert into hourly rates (salary ÷ 1,000); we state the basis for each analysis. Distributions only refer to postings that state the respective attribute; we state the coverage alongside. Recruiters are the posters of the listing according to the source, only above a minimum number of postings. The description of the skill is created automatically (from our skill directory or by AI) and checked by machine: no numbers, no company names, only the skill and its neighbours in the taxonomy. Texts are created and checked automatically, numbers come from the postings. An AI assigns the project type and role of each posting from its title, category and skills; the shares are counted postings, not estimates, and only appear with enough classified postings.
Basis: 10,565 IT listings in the window
You now know the ITIL market.
Now let the jury judge your profile.
Your CV against 307 ITIL listings – with findings, strengths and an hourly-rate check.